Enjoy a cashless check-out when you select health screening and vaccination services online. Select now.

FAQ for Health Services 

  1. How do I make an appointment for my ecommerce purchase?

    A: For Essential Health Screening (Raffles Basic, Premarital, General & Lifestyle), please call 6311 2222 (24 hours) / 6311 2088 (office hours) or email myhealthscreeners@rafflesmedical.com and quote “Healthy Lifestyle E-Health”.

    For Enhanced Health Screening (Raffles Deluxe, Deluxe Plus, Executive, Elite & Platinum), please call 6311 1222 (24 hours) / 6311 2088 (office hours) or email myhealthscreeners@rafflesmedical.com and quote “RHS E-health”

    For Heart Screening (Raffles Healthy Heart Screening, Sudden Cardiac Arrest Screening, & Raffles Comprehensive Health and Heart Screening), please call 6311 2260 (office hours) or email heartcentre@rafflesmedical.com, and quote “E-Comm Heart Package”.

    For Lasting Power of Attorney Review, please call your preferred clinic and quote “LPA E-health”

    For Traditional Chinese Medicine services, please call 6311 2388 (office hours) or email tcm@rafflesmedical.com, and quote “TCM E-Health”.

    For vaccinations, prior to your visit, please call Raffles Medical @ Raffles Hospital (6311 2233) or Raffles Medical @ Changi Airport Terminal 3 (6241 8818) and quote “Vaccination E-Health” to book your vaccine. A doctor's consultation is required.
  2. What do I need to bring for my health screening appointment / vaccination?

    A: You will receive a letter via email for each service you have selected and purchased online. Please bring along your NRIC / FIN / Passport and the letter that was emailed to you. 

    You can either show the clinic staff a printout of the letter, or you can show the letter from your mobile device.
  3. Can I add and make payment for additional tests in my health screening package online?

    A: Selection and payment for additional tests are currently not available online. If you wish to have additional tests, you may inform our clinic staff during your health screening appointment. Payment will be made directly at the clinic.
  4. Can I still purchase the packages online if I am entitled to a corporate rate?

    A: Currently, corporate rates are not applicable on our website. Please email us directly at healthscreeners@raffleshospital.com for all corporate enquiries.
  5. What are the consultation charges applicable for vaccinations?

    A: The practice cost and doctor’s consultation charge at first visit are included in the vaccination cost. The price of vaccination does not include any related serology tests.
  6. If I have made a purchase for two health screening packages / vaccinations in a single order, can I get two separate invoices?

    A: One invoice will be issued for all items purchased within a single order. If you require a separate invoice for each package, please place separate orders.